EPFO shifts UAN activation to Umang app, Aadhaar face authentication mandatory

EPFO: UAN activation process moved to Umang app, here’s how — Stepwise guide and top FAQs answered

The Employees' Provident Fund Organisation has discontinued UAN activation and new UAN generation through its web portal, shifting these services exclusively to the Umang mobile app. Subscribers must now complete Aadhaar-based face…

The Story in Brief

The Employees' Provident Fund Organisation has discontinued UAN activation and new UAN generation through its web portal, shifting these services exclusively to the Umang mobile app. Subscribers must now complete Aadhaar-based face authentication on the app. The move follows a database consolidation and software upgrade aimed at faster, more reliable service. To activate, users download Umang, register with an Aadhaar-linked mobile number, set a 4-digit M-PIN, select the EPFO service, and complete a face scan. The EPFO also clarified that for FY26, it has ratified an 8.25% interest rate for both EPF and VPF accounts. For forgotten UANs, subscribers can use the "Know Your UAN" option on the app or portal, or send an SMS to 7738299899.

The Indian Opinion

The narrative that the government is complicating EPFO processes for the common subscriber is exaggerated. Moving UAN activation to the Umang app with Aadhaar face authentication is a deliberate step to cut fraud and reduce paperwork. While the one-time change may confuse some, the shift to a mobile-first, biometric-checked system is a clear upgrade over the old portal-based method. The real test will be whether the app's servers can handle the initial surge of users without crashing, and whether helplines are staffed to guide those who struggle with the new interface.


Source: livemint.com

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