
The Hyderabad Metropolitan Water Supply and Sewerage Board restored its Citizen Services mobile app on Saturday after a technical glitch disrupted water tanker bookings. Users can now book tankers through the app…
The Hyderabad Metropolitan Water Supply and Sewerage Board restored its Citizen Services mobile app on Saturday after a technical glitch disrupted water tanker bookings. Users can now book tankers through the app again, while IVRS and the website remain available. A day earlier, the board seized seven illegal motors from Rangareddy and Vijayanagar Colony that were affecting supply to other consumers. Over recent months, HMWSSB has intensified such raids, previously seizing 11 motors in Srinagar Colony and 12 in Boduppal.


The HMWSSB’s twin actions, seizing seven illegal motors and restoring its app, show it can act when pushed. But the crackdown on motors is reactive, not preventive. The app glitch raises questions about reliability of digital services in essential utilities. A concrete test: will the board now release a monthly list of illegal connections seized, so citizens know the effort matches the rhetoric?
Sources (2): siasat.com, siasat.com (2)
This story was synthesised by AI from the 2 sources linked above.
Updated: this story now draws on 2 sources.