Now Reading: Hyderabad Rapido rider with disability faces frequent cancellations
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Hyderabad Rapido rider with disability faces frequent cancellations
Mathrubhumi reports that Sandeep, a specially abled Rapido rider from Begum Bazaar in Hyderabad, says customers often cancel rides after seeing his disability. He tries to earn Rs 1,000 daily but usually…
The Story in Brief
Mathrubhumi reports that Sandeep, a specially abled Rapido rider from Begum Bazaar in Hyderabad, says customers often cancel rides after seeing his disability. He tries to earn Rs 1,000 daily but usually falls short, managing only 10 to 15 rides a day instead of his target of 50 to 60. Some riders force him to cancel the booking to avoid a cancellation fee, costing him a Rs 10 penalty each time. Sandeep has been riding for Rapido since the COVID-19 pandemic and says he has applied for other jobs but received no response.
He continues to work despite the cancellations, telling passengers, 'I have to earn a living and make my daily bread.'
The Indian Opinion
Ordinary Indians want to be fair, but Sandeep’s daily ordeal exposes a quiet prejudice. Some will blame the platform for not flagging disability bias; others will say customers have a right to choose. The real test is not sympathy but policy. Will Rapido refund the Rs 10 penalty Sandeep pays when he is forced to cancel? Or will it mark customers who repeatedly cancel on riders with visible disabilities? A small data tweak could tell the difference between discrimination and preference.
Source: english.mathrubhumi.com
This story was synthesised by AI from the source linked above.
