Now Reading: NHAI launches OneTag FASTag portability on Rajmargyatra app
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NHAI launches OneTag FASTag portability on Rajmargyatra app
The National Highways Authority of India (NHAI) has rolled out its OneTag portability service on the Rajmargyatra mobile app, allowing FASTag users to change their issuer bank while keeping the same sticker…
The National Highways Authority of India (NHAI) has rolled out its OneTag portability service on the Rajmargyatra mobile app, allowing FASTag users to change their issuer bank while keeping the same sticker on their vehicle. Users receive a six-digit Mobile Verification Code from their current issuer, complete authorisation, and then choose a new issuer for wallet onboarding.
Once portability is completed, the previous issuer closes the existing wallet and refunds the remaining balance after applicable adjustments. The FASTag has a cooling period of six months before it can be ported again. NHAI said the initiative reduces the need for repeated tag production and lowers operational and reissuance costs, while improving lifecycle management and customer choice.
Indian Opinion Analysis
OneTag removes a long-standing friction point for the over 8 crore FASTag users: changing a bank account or switching to a better service provider used to mean discarding the physical tag and ordering a new one, creating waste and delays. Under the interoperable FASTag system managed by the Indian Highways Management Company Ltd, each tag is tied to a vehicle registration number, not the issuer. The cooling period matches the standard blacklisting timeline that toll plazas use to prevent misuse. Users should check whether their existing issuer charges any exit fee before porting, the NHAI statement did not address that. The next milestone to watch is how many toll plazas adopt the full OneTag flow without manual intervention.
The Rajmargyatra app now also lists 121 toll plazas eligible for the digital Local Pass for commuters within 20 km, a facility launched in July 2026.
Source: livemint.com
This brief was synthesised by AI from the source linked above.
