Now Reading: NHRC seeks report, Karnataka issues notices on cab overcharging
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NHRC seeks report, Karnataka issues notices on cab overcharging
The National Human Rights Commission (NHRC) has asked the Delhi government to investigate allegations that app-based cab and auto aggregators are charging fares above notified rates, and submit a report within two…
The Story in Brief
The National Human Rights Commission (NHRC) has asked the Delhi government to investigate allegations that app-based cab and auto aggregators are charging fares above notified rates, and submit a report within two weeks. Separately, the Karnataka transport department issued show-cause notices to Ola, Uber, Rapido and Namma Yatri for alleged violations of government-prescribed fare norms in Bengaluru.
In Delhi, a complaint prompted the NHRC action, with commission member Priyank Kanoongo saying charging above state-fixed rates violates commuters' rights, as per inc42. The notified auto fare is Rs 30 for the first 1.5 km and Rs 11 per km thereafter. In Karnataka, the notices follow complaints from driver associations that aggregators were using time-based calculations instead of adhering to fares notified in February 2024. The aggregators have seven days to respond.
The Indian Opinion
The twin actions in Delhi and Bengaluru expose the familiar squeeze: platforms argue dynamic pricing is market-driven, while regulators insist on fixed fares. Drivers, caught in the middle, demand higher payouts even as passengers resent surge charges. Both sides have valid points, but states acting on complaints without a uniform policy risks patchwork enforcement. Will the NHRC's involvement push the Centre to frame a clear national rule on aggregator fares, or will each state battle alone?
Sources (2): inc42.com, timesofindia.indiatimes.com
This story was synthesised by AI from the 2 sources linked above.
Updated: this story now draws on 2 sources.
