Pradhan seeks Sitharaman’s help to fix CBSE payment gateway

Pradhan, Sitharaman discuss CBSE payment gateway overhaul

Union Education minister Dharmendra Pradhan has sought finance minister Nirmala Sitharaman's help to overhaul the CBSE payment gateway after students and parents reported failed transactions, multiple fee deductions, and difficulty accessing the…

The Story in Brief

Union Education minister Dharmendra Pradhan has sought finance minister Nirmala Sitharaman's help to overhaul the CBSE payment gateway after students and parents reported failed transactions, multiple fee deductions, and difficulty accessing the post-result portal during re-evaluation. Four public banks, SBI, Bank of Baroda, Canara Bank, and Indian Bank, will strengthen the infrastructure and integrate it with the post-examination portal.

Pradhan has directed the CBSE to undertake a "complete overhaul" of the system. The education ministry said the banks will put in place robust payment protocols, fix glitches, and ensure automatic refunds for excess payments.

The Indian Opinion

Two ministers stepping in for a website glitch shows how the education system's digital backbone is still patchwork. The simplistic narrative that government portals are 'failing' misses the point: CBSE outsourced its payment system without adequate bank-level integration. The real test is simple, next re-evaluation season, will a single parent lose money to a timeout?


Source: millenniumpost.in

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