Tele-MANAS helpline handles over 42 lakh calls since launch

Over 42 lakh calls handled by Tele-MANAS helpline since launch: Centre

Over 42 lakh calls have been handled by the Tele-MANAS mental health helpline since its launch, the Centre informed the Lok Sabha on Friday. Union minister Prataprao Jadhav said 53 Tele-MANAS Cells…

The Story in Brief

Over 42 lakh calls have been handled by the Tele-MANAS mental health helpline since its launch, the Centre informed the Lok Sabha on Friday. Union minister Prataprao Jadhav said 53 Tele-MANAS Cells have been set up across 36 states and Union Territories as of July 27.

The National Tele Mental Health Programme was launched in October 2022. The helpline offers services in 20 languages and a video consultation facility has been added. The government released a dedicated mobile app on World Mental Health Day last year.

The Indian Opinion

42 lakh calls show demand, but the question is whether callers find lasting relief. The government talks of 'strengthening' the programme without giving data on follow-ups or referrals. Mental health needs more than a toll-free number. Watch for the share of callers who get linked to district mental health services. That number will tell if Tele-MANAS is a bridge or a band-aid.


Source: newindianexpress.com

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