Now Reading: Telecom firms flagged 24.4bn suspected spam calls, messages in Q2
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Telecom firms flagged 24.4bn suspected spam calls, messages in Q2
Telecom operators flagged 24.4 billion calls and messages as suspected spam during April-June, Trai data shows. AI systems identified 22.9 billion incoming calls and 1.4 billion SMS as spam, with nearly 3.2%…
The Story in Brief
Telecom operators flagged 24.4 billion calls and messages as suspected spam during April-June, Trai data shows. AI systems identified 22.9 billion incoming calls and 1.4 billion SMS as spam, with nearly 3.2% of all incoming calls flagged. Operator action against offenders also intensified.
Trai received 10.8 lakh spam complaints in the quarter, of which 5.5 lakh were actionable. This is nearly 40% higher than the quarterly average in 2025. Nearly 89% of complaints, 9.6 lakh, came through Trai's DND app. The regulator barred 1.3 lakh telecom resources for first violations and permanently disconnected 46,786 for repeat offences.
The Indian Opinion
The numbers show a paradox: AI systems are catching more spam than ever, but consumer complaints keep rising. The lazy narrative is to blame only telcos or Trai. The real test is whether the sharp rise in enforcement, 46,786 permanent disconnections this quarter, will finally bring complaints down next quarter. If not, the spam machine is simply breeding faster than the regulator can cull.
Source: timesofindia.indiatimes.com
This story was synthesised by AI from the source linked above.
