
TRAI acted against 1.83 lakh telecom resources and blacklisted 263 senders in the April-June 2026 quarter, according to Times Now. The regulator received 1.085 million complaints about unsolicited commercial communications, of which…
TRAI acted against 1.83 lakh telecom resources and blacklisted 263 senders in the April-June 2026 quarter, according to Times Now. The regulator received 1.085 million complaints about unsolicited commercial communications, of which 0.553 million were found actionable after verification. It suspended 1,37,053 resources for 15 days after first violations, while repeat offenders faced one-year disconnections. TRAI also blocked 2,873 SMS headers.
Telecom networks carried 730.82 billion calls and 691.09 billion SMS messages during the quarter. AI systems flagged 22.99 billion incoming calls and 1.44 billion incoming SMS messages as suspected spam. The TRAI DND App generated 89 per cent of complaints received by operators, but over 1.12 billion subscribers have not registered DND preferences.
It is easy to call every unwanted call a regulatory failure, or to treat AI flags as proof of wrongdoing. Neither view fits the figures. TRAI distinguishes complaints from verified, actionable cases, while suspected spam still needs scrutiny. The DND system also depends on consumers using it, and most subscribers have not done so. The useful test is whether repeat offenders fall after one-year disconnections and whether complaint rates decline from roughly 1.5 per million calls.
Source: timesnownews.com
This story was synthesised by AI from the source linked above.