
Government market surveillance found that 42% of products tested from e-commerce and quick-commerce platforms in FY 2024-25 lacked mandatory Bureau of Indian Standards (BIS) certification, Minister of State for Consumer Affairs B.L.…
Government market surveillance found that 42% of products tested from e-commerce and quick-commerce platforms in FY 2024-25 lacked mandatory Bureau of Indian Standards (BIS) certification, Minister of State for Consumer Affairs B.L. Verma told the Lok Sabha on February 11. Out of 344 samples, 142 had no valid BIS certification. Amazon warehouses were involved in 14 of 22 search-and-seizure operations since FY 2024-25, Instakart (Flipkart's supply chain operator) in seven, and Blinkit in one.
The Central Consumer Protection Authority (CCPA) imposed penalties of Rs 10 lakh each on Meesho, Flipkart, Amazon, and Meta for illegal walkie-talkie sales. Consumer complaints on the National Consumer Helpline rose to 5.11 lakh in 2025. Refunds of Rs 36.8 crore were facilitated between April 2025 and January 2026.
E-commerce platforms claim they are mere marketplaces, not sellers. Yet 42% of tested products lacked safety certification. Amazon and Flipkart warehouses faced the most raids. The 'marketplace immunity' argument wears thin when platforms profit from every listing. The real test: will the government hold platforms legally liable, or only the sellers they host? A 2026 count of prosecutions naming platforms as parties will settle this.
Source: medianama.com
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