
Former FSSAI director Pradip Chakraborty has said sellers are liable when expired food reaches consumers through e-commerce or quick-commerce platforms. Speaking to Times Now Digital, he cited Section 27 of the Food…
Former FSSAI director Pradip Chakraborty has said sellers are liable when expired food reaches consumers through e-commerce or quick-commerce platforms. Speaking to Times Now Digital, he cited Section 27 of the Food Safety and Standards Act, 2006. He also said consumers can complain to the FSSAI portal if manufacturing or expiry dates are missing online.
Chakraborty said FSSAI still has substantial work to do on e-commerce platforms and misleading claims. Under Section 53, penalties for misleading advertisements can extend to Rs 10 lakh. He added that claims such as “100% pure” and “sudh” are banned under FSSAI’s Labelling and Display Regulations, with action possible for violations.
The claim that online grocery buyers have no remedy is too sweeping, but so is treating a complaint portal as a complete safeguard. A seller’s liability does not tell consumers whether platforms display dates clearly before payment or remove old stock quickly. The useful test is simple: how many complaints lead to action, and how often do platforms show both dates before checkout?
Source: timesnownews.com
This story was synthesised by AI from the source linked above.