Now Reading: GCCs poach IT services talent for AI, cloud teams
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GCCs poach IT services talent for AI, cloud teams
Over the past year, more than a third of experienced professionals hired by India's 150 largest global capability centres came from IT services companies, staffing firms told ET. The GCCs are building…
The Story in Brief
Over the past year, more than a third of experienced professionals hired by India's 150 largest global capability centres came from IT services companies, staffing firms told ET. The GCCs are building specialised teams in artificial intelligence, cloud computing and cybersecurity. The remaining two-thirds came from other GCCs, product firms, startups and consultancies. The trend reflects a deepening demand for seasoned IT talent as GCCs expand their technology capabilities.
Staffing firms say the hiring spree is driven by the need to speed up innovation in frontier technologies. Indian IT services companies remain a key talent pool because of their deep experience in large-scale projects. The shift underscores how GCCs are moving beyond routine support work into high-value roles.
The Indian Opinion
Two lazy narratives often surround this story: that Indian IT services are being hollowed out, and that GCCs are simply replicating the same work at lower cost. Neither is accurate. IT services firms still employ lakhs and are themselves pivoting to AI. GCCs, meanwhile, need local talent because they compete globally. The real test will be whether IT services can retain senior staff by moving up the value chain, or whether they will become mere feeders for captive centres. Watch for hiring numbers at the top five IT firms in the next two quarters.
Source: economictimes.indiatimes.com
This story was synthesised by AI from the source linked above.
