Now Reading: GCCs turn to IT talent as AI skills gap widens
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GCCs turn to IT talent as AI skills gap widens
More than a third of experienced professionals hired by India’s 150 largest global capability centres (GCCs) over the past year came from IT services companies, staffing firms told The Economic Times. GCCs…
The Story in Brief
More than a third of experienced professionals hired by India’s 150 largest global capability centres (GCCs) over the past year came from IT services companies, staffing firms told The Economic Times. GCCs are using this talent to build teams in artificial intelligence, cloud computing and cybersecurity.
But talent shortages are putting expansion at risk. A PwC India-FICCI study of 200 GCC executives found that 59% faced delays in launches or projects, while 54% struggled to scale AI and digital programmes. The Times of India reports that 11% of leaders said headquarters were evaluating or shifting mandates to other countries. The report says 94% want to raise talent investment to at least 6% of operating budgets.
The Indian Opinion
The easy story is that India’s GCC boom will keep expanding simply because the country has a large IT workforce. The opposite claim, that shortages will drive global work away, is just as sweeping. The evidence points to a sharper test: can companies turn experienced hires into specialised, locally led teams without pushing up costs and attrition? Their ability to lift training investment from about 3% to at least 6% will show whether ambition matches spending.
Sources (2): economictimes.indiatimes.com, timesofindia.indiatimes.com
This story was synthesised by AI from the 2 sources linked above.
Updated: this story now draws on 2 sources.
