
FinTech leaders meeting in Mumbai on Wednesday said the sector must shift focus from rapid growth to building strong institutions with better governance and customer protection.
FinTech leaders meeting in Mumbai on Wednesday said the sector must shift focus from rapid growth to building strong institutions with better governance and customer protection.

Pallavi Shrivastava of Progcap said the first decade was about data innovation but governance will now decide which companies survive. She said regulatory changes forced her firm to build its own NBFC after relying on banks. Ashok Hariharan of IDfy warned that a single regulation, like UPI replacing wallets, can kill a business model. Upasana Taku of MobiKwik said access and inclusion remain vital but must be paired with accountability.
The shift from growth-at-all-costs to governance is welcome, but celebrating regulatory crackdowns as a virtue risks ignoring the jobs and inclusion FinTechs have created. The real test is not aspiration but execution: can companies like Progcap and Lendingkart maintain profitability and compliance while serving underserved MSMEs? Watch the RBI's next digital lending guidelines for signals on how the balance will tilt.
Source: bfsi.economictimes.indiatimes.com
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