Now Reading: J&K consumer panel rejects Tata AIG’s ‘kutcha’ roof defence
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J&K consumer panel rejects Tata AIG’s ‘kutcha’ roof defence
The J&K State Consumer Disputes Redressal Commission has held Tata AIG General Insurance guilty of deficiency in service for rejecting fire claims on walnut stocks, citing a policy warranty that the insured…
The Story in Brief
The J&K State Consumer Disputes Redressal Commission has held Tata AIG General Insurance guilty of deficiency in service for rejecting fire claims on walnut stocks, citing a policy warranty that the insured premises were ‘kutcha constructions’. The commission noted that roofs made of wooden planks covered with CGI sheets are the standard in Kashmir due to snowfall and are not ‘kutcha’. The panel directed Tata AIG to pay Rs 30.97 lakh to M/s Lone Enterprises, Rs 34.70 lakh to M/s Mudasir Enterprises and Rs 30.97 lakh to M/s Shoaib Enterprises, plus interest and costs.
The Indian Opinion
Insurance companies often hide behind fine print to deny claims, but the J&K Consumer Commission has rightly called out Tata AIG for calling a standard Kashmiri roof ‘kutcha’. The company tried to add fraud allegations late, which the panel properly rejected. The real test now: will Tata AIG pay up within 30 days or appeal, dragging small businesses through another round? That will show whether the insurer respects consumer law or just its own convenience.
Source: livelaw.in
This story was synthesised by AI from the source linked above.
