
PayU has launched an accessible payments checkout designed to help blind and visually impaired users complete online transactions independently. The feature includes screen-reader optimisation, voice commands, adaptive profiles, visual modes for low…
PayU has launched an accessible payments checkout designed to help blind and visually impaired users complete online transactions independently. The feature includes screen-reader optimisation, voice commands, adaptive profiles, visual modes for low vision or colour blindness, and text resizing up to 200 percent. Users can navigate payment options such as UPI and net banking, verify amounts, and proceed without assistance. Merchants using PayU's gateway do not need new integrations. Prashant Ranjan Verma of the National Association for the Blind, Delhi, said he completed a UPI payment independently using VoiceOver and welcomed the effort.
The story frames 'true financial inclusion' as independence from assistance, but merchants must still adopt the feature for it to matter. A noble design principle means little if digital payment platforms do not also educate retail staff and help desks about screen-reader setups. The real test is adoption: how many of PayU's existing merchants activate the checkout within a year, and whether users report fewer abandoned transactions on accessibility grounds.
Source: businesstoday.in
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