
A 63-year-old retired woman in Rajkot lost Rs 1.91 lakh while trying to claim a Rs 175 refund for spoiled milk ordered through Zepto, Aaj Tak reports. The woman searched for a…
A 63-year-old retired woman in Rajkot lost Rs 1.91 lakh while trying to claim a Rs 175 refund for spoiled milk ordered through Zepto, Aaj Tak reports. The woman searched for a Zepto customer care number on Google and called a number that appeared in the results.
The man on the call identified himself as Ismail Ansari and claimed to be a Zepto employee. He added her on WhatsApp, sent an APK file, and tricked her into making multiple UPI transactions that drained her Bank of Baroda and ICICI accounts. The woman alerted the National Cyber Helpline (1930) and filed a police complaint. Police are investigating the mobile numbers and bank accounts used.
The narrative that only the elderly or gullible fall for cyber scams is lazy. This educated woman did exactly what millions do daily, she Googled a helpline. The real blunder is that Google still ranks fraudulent numbers above official ones. And that a single APK file could bypass every security layer of her phone and bank apps. Until platforms verify customer care ads and banks impose a cooling period on UPI payments to new beneficiaries, the 1930 helpline will only be a post-loss number. How many more victims will it take for Google and UPI apps to act preemptively?
Source: aajtak.in
This story was synthesised by AI from the source linked above.