Now Reading: Bangalore hotels threaten Swiggy boycott from August 15
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Bangalore hotels threaten Swiggy boycott from August 15
Bangalore Hotels Association (BHA) has warned that its members and other hospitality bodies will stop business with Swiggy from August 15 if the platform does not fix payment transparency and deduction issues.…
The Story in Brief
Bangalore Hotels Association (BHA) has warned that its members and other hospitality bodies will stop business with Swiggy from August 15 if the platform does not fix payment transparency and deduction issues. The association demands a one-click opt-out for ads, separate disclosure of all charges (commission, GST, CPC, promotions), and an end to deductions made without written consent.
BHA honorary president P C Rao told PTI that restaurants get less than half the billed order value after deductions, with some receiving only Rs 40,000-50,000 against payouts of Rs one lakh. The association says it will wait until August 15 before deciding, and will try not to inconvenience customers. Swiggy did not immediately respond.
The Indian Opinion
The common narrative pits small restaurants against a big platform, but both sides have valid points. Restaurants need fair payout for their food, but Swiggy also incurs costs for delivery and tech. What rankles is the lack of transparency: charges deducted without consent, no opt-out for ads. If Swiggy wants to keep its restaurant partners, it must show a clear, itemised bill. The test: will Swiggy release a public statement on its payout breakdown by August 15?
Source: thehansindia.com
This story was synthesised by AI from the source linked above.
