Now Reading: Nagpur park ordered to pay Rs 6.5 lakh for serving expired food
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Nagpur park ordered to pay Rs 6.5 lakh for serving expired food
The Nagpur district consumer commission has directed Fun N Food Village amusement park and its management to pay Rs 6.50 lakh in compensation to a resident for serving expired packaged water and…
The Nagpur district consumer commission has directed Fun N Food Village amusement park and its management to pay Rs 6.50 lakh in compensation to a resident for serving expired packaged water and fly-contaminated sweets at his daughter's engagement function in October 2021. The commission observed that many guests, including the bride, were diagnosed with acute gastroenteritis and hospitalised after consuming the food and water.
The commission noted that photographs showed expired water bottles and the allegation of flies in rasgullas remained unrebutted, as the park did not file a written statement. It said serving expired food at a public function endangers life and health, and constitutes a serious lapse in service. The complainant had initially sought Rs 43.60 lakh, but the commission found the claim insufficiently supported by documentary evidence and partly allowed it, awarding Rs 4.75 lakh with 9% annual interest from October 2022, plus Rs 25,000 in costs.
Indian Opinion Analysis
Consumer commissions in India routinely award compensation for deficient service and unsafe food, but the amount here is notable partly because the park did not contest the case, leaving the complaint effectively unchallenged. Under the Consumer Protection Act 2019, a service provider is liable for harm caused by defective goods or deficient service, and courts have held that food safety violations attract punitive damages. The complainant had claimed over six times the awarded sum, but the commission insisted on documentary proof of losses, a standard that limits speculative claims. The order also warns the park against future violations, but enforcement will depend on regular inspections by the Food Safety and Standards Authority of India in the region.
Source: timesofindia.indiatimes.com
This brief was synthesised by AI from the source linked above.
