
Food delivery platforms Ownly and magicpin are expanding in India's food delivery market, citing growing restaurant participation and order volumes. Ownly's co-founder Aravind Sanka told PTI the platform is already generating significant…
Food delivery platforms Ownly and magicpin are expanding in India's food delivery market, citing growing restaurant participation and order volumes. Ownly's co-founder Aravind Sanka told PTI the platform is already generating significant order volumes for some restaurant partners, adding competition helps the under-penetrated market.
This comes as restaurant bodies in Bengaluru, led by NRAI's Ananth Narayan, negotiate with Swiggy and Zomato over grievance terms. The groups have deferred a planned August 15 boycott to August 31 after talks. Narayan said the industry discussed issues like discounts levied without restaurant consent and unissued refunds. Swiggy and Zomato did not respond to requests for comment.
Both sides have valid points in the ongoing feud between restaurants and food delivery giants. Restaurants argue that deep discounts and opaque refund policies hurt margins. Aggregators counter that they provide reach and technology. But the absence of Swiggy and Zomato from the latest negotiations raises questions about their commitment to resolving the impasse. The real test will be August 31: will restaurants actually walk away, or will a last-minute truce be patched up again? That date will tell us who blinks first.
Source: thehindubusinessline.com
This story was synthesised by AI from the source linked above.